Plan Your Visit

Know before you go—helpful details for a smooth and enjoyable experience at the Show Me Center.

The Show Me Center attracts thousands of guests a year, from all over the tri-state region and across the nation. This area of our website provides some basic information about our arena, including guidelines to review before visiting us. If you are looking for any information on the arena which you cannot find on this site, please contact us at (573) 651-2297 or smc@semo.edu.

Contact Us

Age Restrictions

All Show Me Center guests are required to have a ticket, unless noted by a specific show.


Guests are expected to obey all state and local laws governing the purchase, possession and consumption of alcohol. It is illegal for anyone under the age of 21 to consume alcoholic beverages. In addition, the following items are to be noted: The Show Me Center reserves the right to deny entry to anyone who appears to be impaired. There shall be a maximum limit of two alcoholic beverages sold to each guest, per purchase, per valid ID. All guests who appear to be younger than 35 will be asked to show positive identification prior to being served alcoholic beverages. Acceptable forms of valid United States identification are: Driver’s License, Passport, United States Passport Card, State Issued I.D. Card w/ Photo, Military I.D. w/ Photo and Mexican Consular Card. The Show Me Center reserves the right to eject anyone under the age of twenty one (21) who is observed to be in possession of, or consuming alcohol on the premises. Guests must discard alcoholic beverages prior to exiting the building.

The Show Me Center reserves the right to change or modify the alcohol policies at any time.

Animals are not permitted inside of the Show Me Center, unless they are service animals.

For your convenience, two ATMs are located inside of the Show Me Center.

One on the Northeast lower lobby level by the media room/concession stand and one on the Northeast upper concourse level next to the poster digital sign.

Audio/Video recording devices are prohibited for all Show Me Center events.

With guidance from Southeast Missouri State University to ensure guest safety and a quicker entry into the venue, the Show Me Center has implemented a clear bag policy limiting the size and type allowed into the venue. Guests are encouraged to not bring bags. If guests wish to bring a bag, it must meet the criteria below:

  • Clear plastic, vinyl, or PVC bags no larger than 12” x 6” x 12” are permitted.
  • A small clutch no larger than 4.5” x 6.5” is permitted but subject to search.
  • Diaper bags (with child) are permitted but are subject to search.
  • Security screenings will take place at all venue entrances.
  • There are no provisions at the venue to store or safeguard any prohibited bags.
  • Exceptions will be made for credential staff, approved media, and medically necessary items that cannot fit into a clear bag, after proper inspection.

For more information about Southeast Missouri State University’s bag policy, visit https://semo.edu/student-support/health-wellness/public-safety/clear-bags.html 

Non-flash, Non-professional still photography is permitted at most Show Me Center events. The Show Me Center defines professional cameras as any camera with a detachable lens. The use of cameras may not interfere with another guest’s ability to enjoy the event. 

For details regarding the camera policy for a specific event, please visit the event info page.

The Show Me Center rarely cancels or postpones events due to inclement weather. Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis. This stipulation is clearly marked on the back of each ticket. Should a decision be made to cancel or postpone an event, this information will be posted as soon as it is determined.

If you become separated from your child during an event please seek the nearest Usher or Security. When bringing children to an event it is always helpful to make sure that the child has their contact information, ticket or seat location with them at all times.

 

Items found before, during or after an event should be turned into an Usher or the Box Office. 

All items will be kept for 7 calendar days. After day 7, ID’s and credit cards will be sent to SEMO DPS. All other Item(s) will be donated to charity or disposed of at the discretion of management if not claimed. The Show Me Center management assumes no responsibility for any lost or damaged items.

Guests can check the main Box Office at any point during an event for a lost item. After an event, guests can call the Administrative Offices at (573) 651-2297.

The following items are prohibited from entering the Show Me Center:

  • Bags larger than 12”x 12”x 2”*
  • Airhorns/Artificial Noise Makers
  • Wrapped Gifts/Items
  • Cans/Bottles/Coolers
  • Drones
  • Chemicals
  • Plastic Beverage Containers
  • Outside Food & Beverages
  • Alcoholic Beverages/Illegal Substances
  • Balloons
  • Pets (other than service animals)
  • Laser Pointers/Pens Sticks (including those on pennants or flags)
  • Selfie Sticks/iPads
  • Tripods/Bipods/Monopods
  • Weapons (guns, knives, chains, spikes, projectiles, tasers, etc.)
  • Fireworks
  • Hoverboards
  • Signs with vulgar language or on sticks
  • Crockpots
  • UMBRELLAS ARE ALLOWED

*Bag exceptions for medical and parent bags but they will be subject to search.

TicketsWest is the ONLY authorized ticketing agent of the Show Me Center. If you purchase tickets from an unauthorized agent in the secondary market (scalper, StubHub, Craig’s List, etc.) you risk purchasing counterfeit or invalid tickets.  If you should choose to purchase tickets from a third party, please remember the following:

  • Admission will be refused if tickets are invalid
  • The Show Me Center cannot refund third party tickets
  • You will be responsible for contacting the third party if there is a problem with your tickets
  • The Show Me Center will not replace any third party tickets that are lost or stolen
  • The Show Me Center cannot contact you with information in regards to time changes, event cancellations or other important event info. 
 

The Show Me Center, in collaboration with the University’s Department of Public Safety, has a variety of security options available for events. These include walk-through weapon detectors, handheld security wands, security personnel, secondary bag checks and a clear bag policy. Additional security measures can be considered in conjunction with the Show Me Center staff.   

To purchase tickets to SEMO Redhawk events please visit SEMORedhawks.com or visit in person at the SEMO Redhawk Athletic Office located at 1221 Broadway St, Cape Girardeau, MO 63701.

*We will never ask you to click a link or to provide your credit card information*

  • The day we will announce winners will be posted in the original contest post.
  • Once winners are announced they must follow the instructions to claim their prize within 42hrs.
  • Once information is received the prize will be set aside with their name on it.
  • All prizes not picked up within 90 days are void and can be given away to the next person picked.
  • You must be a US Citizen and 18 years old (unless other age restrictions are mentioned)

The Show Me Center is a smoke-free arena (this includes vaping), however, smoking access is open at the Smoking Patio. The Smoking Patio is located on the North Concourse next to the SEMO Redhawk Basketball Offices. Guests are allowed to smoke outside as long as they are at least 15 feet from any entrance. Access times and procedures for other events vary based on the event.

Tickets for the Show Me Center events may be purchased through the Show Me Center Box Office or online at ShowMeCenter.BIZ. These sources are the only authorized ticket-selling agents of the Show Me Center. Please be advised that we cannot guarantee the authenticity of tickets obtained through any other source.

Guests must have their tickets on their persons at all times when attending an event. Screenshots of tickets and printed PDFs of tickets will not be accepted.

Tickets purchased via third party methods cannot be reprinted. The third party vendor must be contacted for resolution.

If you have purchased tickets through the Show Me Center or TicketsWest and need your tickets reprinted for any reason, please show proof of purchase at the Show Me Center Box Office. We will be happy to reprint your tickets for a $5/ticket charge.

Will Call is located at the main Show Me Center East Box Office on event days. If you wish to pick-up Will Call tickets prior to the event day please come inside to the Show Me Center South Box Office. 

You must have a valid photo I.D. that matches the name and address on the ticket account.